Kwiki Privacy Policy
I. Data Controller
Kwiki, belonging to the Mexican citizen Alejandro Trejo Martínez (hereinafter "Kwiki", "the Company", "We", "Our") processes the user's personal data, establishing its address at Calle Article 123 #1, Colonia Centro, C.P. 42730, Progreso de Obregón, Hidalgo, Mexico.
II. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy to reflect changes in the law, our data practices, the features of our services, or technological advancements. Please check this page periodically for changes. If we make significant changes, we will post them here and let you know via push notifications to your mobile device that will take you to the official Kwiki www.kwiki.com.mx website. Your intermittent or continued use of the Services following the changes will constitute your consent and acceptance of the changes.
III. Information We Collect
We use the information you provide to improve the functionality and quality of our Services, personalize your experience, display relevant advertising, provide you with support, communicate with you, and comply with our legal obligations. Kwiki collects various types of information from and about users of our Services, including:
· Your Personal Information that can be associated with a specific individual and could be used to identify that individual, either from that explicit data, or from data and other information that we have or are likely to have access to. We do not consider personal information to include information that has been anonymized or aggregated in such a way that it can no longer be used to identify a specific individual, whether in combination with other information or otherwise.
· Information about your internet connection, the equipment you use to access our Services, and details of your usage.
We collect this information:
· Directly from you when you provide it to us; or
· Automatically as you navigate our Service Network.
1. Messaging Information
If you exchange messages with others through the Services, we may store them for processing and delivery, allowing you to manage them, and investigate potential violations of our Terms of Service and
misconduct related to the Services. In the event that you send information from the Services to your mobile device via SMS text message, we may record your phone number, carrier, and the date and time the message was processed. Carriers can charge recipients for the text messages they receive.
2. Information Acquired Through Automatic Collection Technologies
Even if you choose not to register or log in, we have the ability to automatically collect specific information about the devices, whether computers or mobile devices, that you use to access our services, as well as how you use those services. For example:
· Usage Information: Details of your use of our Services, including traffic data, location data, logs and other communication data, and the resources you access and use on our Services.
· Computer and Device Information: Data about your computer, internet connection, and mobile device, including your IP address, operating systems, platforms, browser type, other browsing data (connection, speed, connection type, etc.), device type, unique device identifier, mobile network information, and device phone number.
· Stored Information and Files: Our apps may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
· Location Information: Our apps collect real-time information about your device's location, as you allow.
· Mobile Device Identifiers: Unique mobile device identifier (e.g., IDFA or other device identifiers on Apple devices such as the iPhone and iPad), if you use our Services on a mobile device, we may use mobile device identifiers (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. This may be to store your preferences and track your use of our apps. Unlike cookies, mobile device identifiers cannot be deleted. Advertising companies may use device identifiers to track your use of our apps, the number of ads shown, measure advertising performance, and display ads that are more relevant to you. Analytics companies may use mobile device identifiers to track your use of our apps.
· Your preferences: Your preferences and settings such as time zone and language.
· Your activity on the Services: Information about your activity on the Services, such as your search queries, comments, domain names, selected search results, number of clicks, page views and the order of those pages, how long you visited our Services, the date and time you used the Services, error logs, and other similar information.
· Apps: If you use the Kwiki app, Kwiki may collect information about the presence and/or absence and/or details of other apps on your mobile phone. The applications for which we collect
information may vary in categories, including, without limitation, shopping, fashion, food, and travel. This will help us better understand your preferences and allow Kwiki to provide you with a personalized experience.
3. Cookies
We, and third parties with whom we collaborate, may use cookies or similar technologies to collect and store information regarding your use of the Services and third-party websites. A cookie is a small text file stored on your computer that allows us to recognize you (e.g., as a registered user) when you visit our website, store your preferences and settings, improve your experience by delivering content and advertising specific to your interests, conduct research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies can be persistent or stored only for the duration of an individual session.
IV. Use of Information We Collect
We use the information we collect from and about you for a variety of purposes, including the following:
· Process and respond to your inquiries.
· Understand our users, improve the content and features of our Services, process and complete your transactions, and make special offers.
· Administering our Services and diagnosing technical issues.
· Send you questions from other users that you can answer if you've signed up for Kwiki.
· Allow us to show you ads that are relevant to you.
· Administer contests and sweepstakes.
· Provide you with customer support.
· Perform our obligations and enforce our rights arising from any contract between you and us, including billing and collection.
· Notify you about changes to our Services.
· For any other purpose with your consent.
We may also use your information to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the
appropriate box on the form where we collect your data and/or adjust your user preferences in your account profile.
We may use the information we have collected from you to enable us to display advertisements to the target audiences of our advertisers/service providers. Although we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an ad, the advertiser may assume that you meet their targeting criteria.
V. How We Share the Information We Collect
We may disclose personal information that we collect or that you provide, as described in this privacy policy, in the following ways:
1. General Information Disclosures
· To contractors, advertisers/service providers who are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it.
· To third parties to market their products or services if you have consented to receive promotional updates. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.
· Service Providers: We may share your information with third-party vendors for various purposes, such as sending communications about our products, processing payments, and analyzing the use of our services. This includes services such as emails, messaging, push notifications, speech recognition, and data hosting. The information shared is limited to what is essential for these providers to perform their services under contractual command.
· Legal Purposes: We may share your information if we believe in good faith that it is necessary to investigate, prevent, or take action about potentially illegal activities, or to comply with legal process. We will also share your information to address threats to the physical safety of individuals, violations of our policies or terms of service, or to protect the rights and safety of our company, employees, users, and the general public. This may include sharing information with law enforcement, government agencies, or courts in response to a legal request, such as a subpoena or court order.
· To enforce or apply our Terms and Conditions and other agreements, including billing and collection purposes.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kwiki, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.
· Consent: We may share your information in any other circumstances where we have your consent.
2. Information Shared with Business Partners
When you book at a restaurant or order Products online with our Service Network, we share your information with your chosen Business Partners. We make it easier to book and process your order by sharing your details with the Business Partner as if you had done so directly. If you provide a mobile number, the Business Partner or Kwiki may send you messages about the status of your order. In addition, when you use our Services to make a reservation or payment, we may share extra information, such as your preferences, history, or third-party data. The information you share with the Business Partner may be used for their purposes. We do not monitor their privacy practices. If you want to know more about them, contact the Business Partner.
3. Payment Card Information
In order to use certain of our Services, such as making payments on Products, we may need your credit or debit card account information. By submitting this information through our Services, you expressly consent to the sharing of your data with third-party payment processors and other third-party service providers (including, but not limited to, vendors that provide fraud detection services to us), and you agree to the following terms:
· When you use a credit or debit card to secure a purchase through our Sites, we provide your account information (including card number and expiration date) to our third-party payment service providers.
· For information about the security of your credit or debit card information, see the "Security" section below.
VI. Choices About How We Use and Disclose Your Information
You can set your browser or mobile device to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that some parts of our Services may become inaccessible or not function properly if you reject some cookies.
VII. Review, change, or delete information
If you would like to review, change, or delete personal information we have collected from you, or permanently delete your account, you may do so by contacting us at Kwiki.soporte@gmail.com.
If you delete your User Contributions from our websites, copies of your User Contributions may remain viewable on pages, cached and archived, or may have been copied or stored by other users of our websites. Proper access to and use of information provided on our websites, including User contributions, is regulated by our Terms and Conditions.
VIII. Accessing and Correcting Your Personal Information
We will take reasonable steps to accurately record the personal information you provide to us and any subsequent updates. You may at any time review, update and correct the personal information we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete or irrelevant for legitimate purposes, or that is being processed in a manner that violates any applicable legal requirement.
Your right to review, update, correct and delete your personal information may be limited, subject to the law of your jurisdiction:
· If your requests are abusive or unreasonably excessive,
· Where the rights or safety of another person or persons would be affected, or
· If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing you with access would prejudice negotiations between us or an investigation of possible illegal activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
IX. Protecting Your Information
We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information we collect, process, and store and the current state of technology. We follow generally accepted industry standards to protect the personal information you submit to us, both during transmission and once we receive it. Third-party service providers with respect to payment gateway and payment processing are validated as compliant with the payment card industry standard (generally known as PCI compliant service providers).
We assume no responsibility for the disclosure of your information due to transmission errors, unauthorized third-party access, or other causes beyond our control. You must not share your username, password, or other security information from your Kwiki account with anyone. If we receive instructions using your username and password, we will consider you to have authorized the instructions.
X. Age Allowed
The Services are not intended for users under the age of 18 (Permitted Age), unless permitted by applicable local law. We do not knowingly collect any personal information from users or targeted marketing or solicit information from persons under the Permitted Age. If we become aware that an individual submitting personal information is under the Permitted Age, we will delete the account and any related information as soon as possible.
XI. Data Retention and Account Termination
You can close your account by visiting your profile settings page on our website. We will remove your public posts from view and/or disassociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Subsequently, we will delete your personal information so that it is anonymous and not attributed to your identity. We may retain information to prevent, investigate, or identify potential misconduct related to the Service or to comply with legal obligations.
